Resident engineering service
- Immediate response to the identified problems,
- Understanding the client’s and customer’s needs, processes, and products,
- Providing detailed information about the problem (taking pictures, handing over the product for analysis),
- Management of non-conforming parts,
- Coordination of containment measures,
- Ability to test claimed parts with special equipment,
- Usage of a quality toolset (APQP, PFMEA, CP, SPC, MSA, 6 Sigma, 8D, etc.)